Driver / Carrier Agreement

Effective date: 2026-09-14
Business: MoveIt Delivery

1. Acceptance

By applying to drive or carry on MoveIt Delivery, claiming or accepting a job through the marketplace, or performing any delivery arranged through the platform, you agree to this Driver / Carrier Agreement and our Privacy Policy. If you do not agree, you may not perform deliveries through MoveIt Delivery.

2. Independent contractor; statutory status is determined by law

You will be treated as an independent contractor or third-party transportation provider for purposes of this Agreement. Your actual status as an employee, dependent contractor, carrier, agent, or independent contractor under the Employment Standards Act, 2000, the Canada Labour Code, the Income Tax Act, the Workplace Safety and Insurance Act, 1997, or any other federal or Ontario statute is determined by the applicable regulator or court based on the facts of the relationship, not by this label. Nothing in this Agreement excludes, waives, or limits any right, remedy, or obligation that may apply to you or MoveIt Delivery under any such law.

MoveIt Delivery operates a technology and dispatch marketplace. To the extent MoveIt Delivery arranges transportation on behalf of customers, it does so as an intermediary and does not take possession of cargo; however, if a court or regulator determines that MoveIt Delivery is a motor carrier, broker, freight forwarder, or employer, MoveIt Delivery will comply with the resulting obligations and neither party will rely on this clause to avoid them. The contract for carriage of each delivery is between the customer and you, subject to the foregoing.

3. Approval and eligibility

You must be approved by MoveIt Delivery before claiming or being assigned jobs. You must be at least 18 years of age, hold a valid driver's licence appropriate for the vehicle class you operate, and maintain a satisfactory safety and performance record. MoveIt Delivery may suspend or revoke approval at any time for safety, legal, performance, or conduct reasons.

4. Licences, insurance, and CVOR

At your own expense, you must maintain all licences, registrations, and insurance required by Ontario and federal law, including but not limited to:

• Valid commercial vehicle registration and, where required, a CVOR certificate.
• Current vehicle safety inspection certificate, where applicable.
• Commercial auto liability insurance covering the vehicle while used for hire.
• Cargo insurance covering goods transported on behalf of customers.

You must provide proof of these documents on request and notify MoveIt Delivery promptly if any licence, registration, or insurance lapses or is cancelled. Driving without required coverage is a material breach of this Agreement.

5. Proof of delivery and privacy

For every delivery you must capture geo-tagged before-and-after photographs of the cargo at pickup and delivery, and obtain a signoff from the person on-site at the drop-off location, using the MoveIt Delivery app. The signoff records that the cargo was received; it does not replace a cargo-condition inspection. You may not mark a delivery as delivered without completing these steps.

You consent to MoveIt Delivery collecting, using, retaining, and disclosing photographs, signatures, and location data solely for the purposes of proof of delivery, resolving delivery disputes, and fulfilling its legal obligations. MoveIt Delivery will handle such information in accordance with its Privacy Policy and applicable privacy law, including PIPEDA and any substantially similar provincial law, and will use reasonable safeguards to protect it. Location data will not be used for unrelated tracking, marketing, or sold to third parties. If the recipient or shipper objects to photography, you will follow the platform's alternative verification procedure.

6. Marketplace, claims, and assignments

Approved Drivers and Carriers may view and claim available jobs through the marketplace, or be assigned jobs by dispatch. Claims are processed first-come, first-served at the database level; you may not claim a job already held by another provider, attempt to circumvent the platform, or solicit customers off-platform to avoid fees.

7. Payouts and commissions

Payouts are calculated and frozen at the time you claim a marketplace job. Your payout equals your commission rate multiplied by the job price, plus your commission rate's complement multiplied by the fuel surcharge — equivalently, you receive your commission rate of the non-fuel subtotal plus 100% of the fuel surcharge (the fuel is a full pass-through). The exact commission rate is set during your approval. Any change to your commission rate or payout formula will be communicated to you in writing (including by email or through the app) at least 14 days before it takes effect and will apply only to jobs claimed after that date; you may terminate this Agreement without penalty if you do not accept the change. Jobs you operate as an owner/driver dispatched directly by MoveIt may carry different payout terms recorded on the job. Payouts are paid out according to the method and schedule agreed during onboarding. You are responsible for all taxes on your earnings. Nothing in this section reduces any minimum wage, overtime, holiday pay, or other entitlement that may apply under the Employment Standards Act, 2000 or other applicable law.

8. Cargo liability

You are responsible for the cargo from pickup to delivery and for any cargo damage, loss, or delay that occurs while the goods are in your custody, subject to the limits and terms of your own cargo insurance. You must handle goods with reasonable care, secure them properly, and follow any special handling instructions. You must notify MoveIt Delivery and the customer promptly of any damage, shortage, or incident.

9. Prohibited conduct

• Transporting illegal goods, undeclared hazardous materials, or items prohibited by law.
• Misrepresenting delivery status, falsifying proof-of-delivery records, or coaching a recipient to sign without receiving goods.
• Charging customers directly, soliciting off-platform, or circumventing MoveIt Delivery's fees.
• Disclosing customer personal information obtained through the platform for any purpose other than completing the delivery.

10. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless MoveIt Delivery and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your performance of deliveries, your operation of a vehicle, your breach of this Agreement, your negligence or wilful misconduct, or your failure to maintain required licences or insurance. This indemnity does not apply to claims (a) arising from MoveIt Delivery's own negligence, gross negligence, or wilful misconduct; (b) for which MoveIt Delivery is liable by statute or at common law as an employer, carrier, or principal; (c) relating to workers' compensation, occupational health and safety, employment standards, or human rights complaints; or (d) that applicable law prohibits an individual from indemnifying. If a court or regulator determines that you are an employee, this indemnity is limited to claims caused by your own wilful misconduct or gross negligence as permitted by law.

11. Termination and suspension

You are free to stop using the platform and terminate your account at any time, for any reason, by contacting bookings@moveit.delivery. MoveIt Delivery may also suspend or terminate your access immediately for safety, legal, performance, fraud, or conduct reasons, or for failure to maintain required insurance or licensing. Suspension or termination does not relieve you of obligations for deliveries already performed, and amounts already owed (payouts or reimbursements) will be settled as applicable.

12. Dispute resolution

Disputes will first be addressed informally by contacting bookings@moveit.delivery. If not resolved within 60 days, either party may (a) pursue a claim in the Superior Court of Justice of Ontario or the Small Claims Court, or (b) elect binding arbitration administered in Toronto, Ontario under the applicable rules of the ADR Institute of Canada, by a single arbitrator. Notwithstanding the foregoing, either party may seek non-payment or injunctive relief in the courts of Ontario without first completing the informal process. Nothing in this section prevents a party from filing a complaint, claim, or proceeding with the Ministry of Labour, the Workplace Safety and Insurance Board, the Human Rights Tribunal of Ontario, or any other tribunal or agency that has jurisdiction by law, and any statutory right to participate in a class action or collective proceeding is not waived.

13. Governing law

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

14. Changes

We may update this Agreement from time to time. We will post the updated Agreement on this page with a new effective date and will provide reasonable notice of material changes (for example, by email or through a prominent notice in your driver dashboard) before they take effect. Your continued use of the platform after the effective date of the revised Agreement constitutes your agreement to the updated Agreement. If you do not agree to the revised terms, you should stop using the platform and may terminate your account as described in Section 11. Any changes will not affect rights or remedies that cannot be waived under the Employment Standards Act, 2000 (Ontario), PIPEDA, or other applicable laws.

15. Contact

For questions about this Agreement, contact bookings@moveit.delivery or MoveIt Delivery.